If you are having trouble simply accessing the form please take a look at : I Have a PC how do I connect to a PAMS WiFi hotspot? or I have a Mac how do I connect to a PAMS WiFi hotspot?

If you are connected to the hotspot but cannot use the internet because you cannot get a ticket from the wifi access request form (http://pmis.sfrent.net/wifi_requests/new) this might be why:

The main reason you might not be able to get an internet ticket is:

1. The name you submitted cannot be found in our lease database for the particular bludilding unit combination.
2. The email, phone or lease start date does not match with the lease information the property management partner has.
3. You may be considered an unauthorized occupant.
   Note: ONLY tenants who currently have leases with our property management partners can receive wifi access tickets.
4. It is also possible that you cannot get a ticket because the information we have about you is not current. If you feel this is the case please submit a support request.