NOTE: Follow these instructions at your own risk, PAMS WiFI is not liability for any harm that may come from following any instructions on this site.

Problem: I have a ticket but I cannot login or get past the PAMS wifi login page.
Solution: It is often the case that settings in your browser are not allowing you to successfully authenticate your wifi internet access ticket.  Please click the link that corresponds to the internet browser you are using. If you are not sure what browser you are using:

Start the browser of your choice, then go to help > about, here it will say the name of the browser.

Now that you know what browser you are running select the corresponding link :

Internet Explorer

FireFox

Opera

Problem: I’m not sure how to connect to my wireless network.
Solution: Sometimes, Windows XP will connect to a wireless network automatically when you start Windows, but if you are in the vicinity of multiple networks, you may need to connect manually. The quickest method is to right-click on the wireless network icon, located in the lower-right system tray (it looks like two networked computers). Now select the “View Available Connections” option. You might see more than one network listed. Select the PAMS wifi network in your area, and click Connect. You may need to enable the option that allows you to connect to an unsecured network. You can also set the default network so that even when another hotspot is in the area, your laptop will attach to the PAMS wifi hotspot you use.

A more detailed explanation about how to connect can be found here.

Problem: My connection works for a while, then slows down.
Solution: If you’re browsing the Internet or downloading a large file in Outlook, and notice that the your connection speed has slowed, there could be several reasons for the sudden drop-off in performance.

One reason is that you may have moved too far away from your hotspot. After about 100 feet or so, the signal strength registered by your wireless notebook decreases significantly, and you’ll likely see a “Connection Speed: Low” notice pop up on your screen. The simple fix is to move closer to the hotspot and away from interference caused by microwave ovens and portable phones.

Another common cause for slowdowns is that too many people have attached to the network and are downloading large files. Check around your building and see who is using the network and trying using at off peak times.

Problem: Interference slows down my connection speed.
Solution: Interference occurs on all radio signals, including 802.11. One way to tell if interference is affecting your connection is to watch the connection levels at 5 feet away from your access point. Interference will sometimes reduce your speed by 50 or 75 percent, and when the culprit is removed or turned off, the speed should immediately return to normal. Other devices, such as cordless phones, baby monitors, microwave ovens, and other Wi-Fi networks can cause unexpected disturbances in your signal. To reduce interference, remove any devices that may cause problems on the wireless network. Typically, this includes any device that uses the 2.4-GHz wireless spectrum, since each device is fighting for a wireless channel.